Careers

A Counter Server – the first impression to guests! Primary responsibilities include entering
orders into the POS, processing payments, helping to fulfill the order to dine in or to-go and
ensuring a seamless dining experience for customers.

Typical responsibilities:

• Greet customers with a warm and friendly demeanor.
• Assist guests in understanding the menu, making recommendations, and answering
questions about ingredients or dietary restrictions.
• Efficiently process customer orders using the restaurant’s point-of-sale (POS) system.
• Handle customer inquiries, concerns, and complaints with professionalism and resolve issues to the satisfaction of the customer and management.
• Accurately handle cash, credit card transactions, and other forms of payment.
• Maintain accurate cash register balances and ensure proper accounting of all
transactions.
• Follow established procedures for order modifications, special requests, and substitutions.
• Maintain cleanliness and organization of the counter area, ensuring a tidy and appealing appearance.
• Ensure that all condiments, utensils, and supplies are adequately stocked and readily available.
• Assist in restocking food and beverage items as needed.
• Adhere to proper food safety and hygiene guidelines to ensure the health and safety of guests.
• Collaborate with kitchen staff and other team members to ensure timely and accurate order preparation and delivery.
• Communicate customer feedback, special requests, and operational issues to management and the appropriate team members.
• Support a positive and inclusive work environment by respecting and cooperating with colleagues.
• Know menu offerings, including ingredients, preparation methods, and specials.
• Proactively upsell and promote menu items, including beverages, sides, and desserts, to enhance customer experience and increase sales.

Useful qualifications:

• Previous experience in customer service or food service preferred but not required.
• Strong communication and interpersonal skills, with a friendly and outgoing personality.
• Excellent multitasking abilities to handle fast-paced, high-pressure situations.
• Attention to detail and accuracy in order processing and cash handling.
• Ability to work in a team environment and collaborate effectively with colleagues.
• Flexibility to work in shifts, including days, evenings, weekends, and holidays.
• Knowledge of basic food safety and hygiene practices.
• Ability to stand for extended periods.

An Expediter ensures the smooth and efficient flow of food orders from the kitchen to
guests, acting as a liaison between the kitchen staff, counter server, and management to
ensure that orders are accurately prepared, plated, and delivered in a timely manner.

Attention to detail, strong communication skills, and ability to multitask contribute to the overall success of this role.

Typical responsibilities:

• Receive and review food orders from counter server or kitchen staff.
• Verify accuracy and completeness of orders, ensuring all special requests or dietary
restrictions are noted.
• Communicate any modifications or special instructions to the kitchen staff.
• Prioritize orders based on their designated sequence and customer preferences.
• Maintain constant communication with the kitchen staff to monitor the progress of
food preparation.
• Coordinate the plating and presentation of dishes, ensuring adherence to
established quality and presentation standards.
• Ensure all necessary garnishes, condiments, or additional items are properly
included with each order.
• Monitor the entire party’s order readiness and coordinate to ensure prompt delivery
to customers.
• Conduct frequent quality checks on food items to ensure they meet the standards
and specifications.
• Address any issues or discrepancies with kitchen staff and request necessary
corrections.
• Ensure food is served at the correct temperature and that all items on the order are
complete and accurate.
• Foster effective communication and collaboration between kitchen staff, counter
servers, and management and communicate delays, changes, or challenges
promptly to all relevant parties.
• Relay customer feedback, concerns, or special requests to the appropriate
personnel.
• Collaborate with the counter server to address any questions or concerns related to
the orders.
• Maintain a clean and organized work environment, ensuring it is stocked with
necessary supplies.
• Monitor and maintain food safety and sanitation standards in the expediting area.
• Assist with general cleaning and organizing tasks in the kitchen or dining area as
needed.

Useful qualifications:

• Previous experience in a similar role in a restaurant or food service establishment
preferred.
• Excellent organizational and multitasking abilities, with the capacity to handle
multiple orders simultaneously.
• Strong attention to detail and ability to maintain accuracy in a fast-paced
environment.
• Effective communication and interpersonal skills to interact with kitchen staff, counter servers, and customers.
• Ability to remain calm and composed under pressure, resolving conflicts or issues
with professionalism.
• Knowledge of food safety and sanitation regulations.
• Flexibility to work in shifts, including days, evenings, weekends, and holidays.

A Line Cook plays a vital role in preparing and executing a variety of dishes with precision
and efficiency. Culinary expertise, attention to detail, ability to multitask and work quickly
under pressure contribute to the success of this position.

Typical responsibilities:

• Prepare and execute a variety of menu items, including appetizers, entrees, and
sides, following established recipes and guidelines.
• Cook and grill food items according to specified cooking methods, temperatures,
and portion sizes, ensuring optimal taste, texture, and presentation.
• Adhere to strict food safety and sanitation standards, including proper handling,
storage, and labeling of ingredients (following safe thawing and cooling protocols),
cooking foods to food-safe temperatures, and maintaining a clean and organized
work area.
• Set up and stock stations with all necessary supplies and ingredients before the
start of each shift, ensuring a smooth and efficient service.
• Monitor and manage cooking times to ensure that each dish is prepared and served
in a timely manner, coordinating with other kitchen staff to maintain a consistent
flow of orders.
• Ensure that all dishes leaving the kitchen meet the restaurant’s quality standards in
terms of taste, appearance, and portion size.
• Work closely with the team to coordinate orders, communicate special requests or
dietary restrictions, and maintain a harmonious and efficient working environment.
• Assist in monitoring and controlling inventory levels, notifying the kitchen manager
or supervisor of any shortages or discrepancies.
• Participate in cleaning and maintenance tasks, including equipment cleaning,
dishwashing, and kitchen organization, to uphold cleanliness standards and ensure
a safe working environment.
Useful qualifications:
• Proven experience working as a line cook or in a similar culinary role, demonstrating
a solid understanding of cooking techniques, flavor profiles, and food safety
practices.
• Familiarity with operating and maintaining various kitchen equipment.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment to
meet service demands and maintain a smooth workflow.
• Strong focus on accuracy and precision to ensure consistency and quality in every
dish prepared.
• Excellent communication and collaboration skills to work effectively as part of a
team, supporting and assisting colleagues as needed.
• Ability to withstand long hours of standing, working in a hot and fast-paced kitchen
environment, and lifting heavy objects (e.g., pots, pans, and food supplies).
• Willingness to work days, evenings, weekends, and holidays, as required by the
operation’s schedule.

The Dishwasher is a key member of the culinary team and plays a vital role in ensuring the cleanliness and efficiency of operations. The primary responsibility is to maintain cleanliness in the kitchen by swiftly and effectively washing and restocking dishes, utensils, cookware and other kitchen equipment. This position is crucial in upholding an operation’s high standards for food safety and hygiene, contributing to the overall success and smooth function of the restaurant.

Typical responsibilities:

• Wash and sanitize dishes, glassware, flatware, and kitchen cookware efficiently and promptly, following established procedures and standards.
• Handle and store all dishes, utensils, and equipment properly to maintain cleanliness and prevent breakage or damage.
• Assist with the organization and stocking of clean dishes, utensils, and cookware to ensure a smooth flow of operations in the kitchen.
• Collaborate with the kitchen staff to ensure a clean and organized work environment, promptly addressing any potential safety hazards.
• Maintain cleanliness and orderliness of the dishwashing area, including sweeping, squeegeeing, mopping, and emptying trash as needed.
• Adhere to food safety and sanitation regulations, including proper handling and
disposal of waste, and assisting in maintaining kitchen hygiene standards.
• Assist in other areas of the restaurant when necessary, such as food preparation,
plating, or general cleaning duties, to contribute to the overall success of the team.

Useful qualifications:

• Previous experience as a Dishwasher or a similar role is preferred but not mandatory.
• Basic knowledge of proper food handling and sanitation practices.
• Physical stamina to stand for long periods, lift heavy objects, and perform repetitive
tasks.
• Ability to work in a fast-paced environment and maintain composure under pressure.
• Excellent attention to detail, ensuring that dishes and equipment are thoroughly cleaned and sanitized.
• Strong communication skills and the ability to collaborate effectively with other team members.
• Flexibility to work evenings, weekends, and holidays, as per the needs of the restaurant.

A Bartender is responsible for serving delicious and refreshing beverages, engaging with
customers, and ensuring that every guest has a memorable experience. Creativity and
excellent customer service skills help to establish our reputation as a go-to destination for
exceptional drinks.

Typical responsibilities:

• Provide exceptional customer service by warmly welcoming guests, engaging in
friendly and professional conversation, and understanding their preferences. Offer
recommendations and suggestions based on their tastes, ensuring a personalized
and enjoyable experience.
• Efficiently and accurately take drink orders, prepare them promptly, and serve
beverages with attention to detail and presentation. Ensure all orders are prepared
in compliance with company standards and specific customer requests.
• Maintain a clean and organized bar area, ensuring all glassware, utensils, and bar
tools are sanitized and readily available. Adhere to safety and hygiene protocols,
including proper handling and storage of ingredients.
• Certification in safe alcohol service training.
• Work closely with other team members, including servers, kitchen staff, and
management, to ensure smooth operations and seamless customer experience.
Provide support during busy periods and assist in other areas of the establishment
when needed.
• Process customer payments accurately, handle cash responsibly, and maintain a
secure cash register. Keep records of sales, tips, and inventory to support effective
management and financial transparency.
Useful qualifications:
• Proven experience as a Bartender, demonstrating proficiency in a wide variety of
cocktails and beverages.
• Excellent verbal communication skills to interact with customers, take orders, and
collaborate effectively with team members.
• Ability to work in a fast-paced environment while maintaining attention to detail,
prioritizing tasks, and delivering excellent service under pressure.
• Willingness to work evenings, weekends, and holidays as required in the hospitality
industry.
• Certification: Possession of relevant certifications, such as ServSafe Alcohol, TIPS
(Training for Intervention Procedures) or equivalent, is a plus.